Monitoring - Dear Clients,
Service was restored in our North American UAT / Preproduction environment. We will continue monitoring.
Kind regards,
The BlueMatrix Team

Sep 08, 2025 - 16:18 UTC
Update - Dear Clients,

Work to restore full functionality of our UAT / Preprod environment is still ongoing.
We will continue to update this page as we progress.

Kind regards,
The BlueMatrix Team

Sep 08, 2025 - 12:01 UTC
Identified - Dear Clients,

We have identified the cause of the issue: This is related to our most recent environment updates.
We have confirmed this only affects the Preproduction environment, and are working on restoring full functionality.

Kind regards,
The BlueMatrix Team

Sep 08, 2025 - 07:38 UTC
Investigating - Dear Clients,

We are observing intermittent issues on the North American UAT environment.
Our tech team is working on identifying the issue and we will update this event as we progress.

Kind Regards,
The BlueMatrix Team

Sep 08, 2025 - 07:33 UTC

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North America Operational
90 days ago
100.0 % uptime
Today
Sellside Operational
90 days ago
100.0 % uptime
Today
Mail Services Operational
90 days ago
100.0 % uptime
Today
V4 Editor Operational
90 days ago
100.0 % uptime
Today
Aggregator Sender Operational
90 days ago
100.0 % uptime
Today
Portal/Library Operational
90 days ago
100.0 % uptime
Today
Changefeed/API Operational
90 days ago
100.0 % uptime
Today
Readership Operational
90 days ago
100.0 % uptime
Today
Sales Tool Operational
90 days ago
100.0 % uptime
Today
Client Manager Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Sellside Operational
90 days ago
100.0 % uptime
Today
Mail Services Operational
90 days ago
100.0 % uptime
Today
V4 Editor Operational
90 days ago
100.0 % uptime
Today
Aggregator Sender Operational
90 days ago
100.0 % uptime
Today
Portal/Library Operational
90 days ago
100.0 % uptime
Today
Changefeed/API Operational
90 days ago
100.0 % uptime
Today
Readership Operational
90 days ago
100.0 % uptime
Today
Sales Tool Operational
90 days ago
100.0 % uptime
Today
Research Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

Unresolved incident: Intermittent Issues on the North American UAT / PREPRD Environment.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.