Resolved -
Dear Clients,
The remaining environment updates have been performed and tested.
The Preprod/UAT environment is now back to full functionality, but please reach out to our Support team or your Account Manager should you notice any further issues.
Thank you for your patience with this item.
Kind regards,
The BlueMatrix Team
Sep 17, 07:56 UTC
Monitoring -
Dear Clients,
Service was restored in our North American UAT / Preproduction environment. We will continue monitoring.
Kind regards,
The BlueMatrix Team
Sep 8, 16:18 UTC
Update -
Dear Clients,
Work to restore full functionality of our UAT / Preprod environment is still ongoing.
We will continue to update this page as we progress.
Kind regards,
The BlueMatrix Team
Sep 8, 12:01 UTC
Identified -
Dear Clients,
We have identified the cause of the issue: This is related to our most recent environment updates.
We have confirmed this only affects the Preproduction environment, and are working on restoring full functionality.
Kind regards,
The BlueMatrix Team
Sep 8, 07:38 UTC
Investigating -
Dear Clients,
We are observing intermittent issues on the North American UAT environment.
Our tech team is working on identifying the issue and we will update this event as we progress.
Kind Regards,
The BlueMatrix Team
Sep 8, 07:33 UTC